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implementing conversational ai

6 Key Considerations When Deploying Conversational AI


Very well-written and comprehensive overview of best practices for deploying Conversational AI.

Original Article:

Successfully deploying conversational artificial intelligence (AI) is like no other digital business-process upgrade. In fact, it’s not an IT upgrade in the conventional sense; conversational AI does nothing less than usher sophisticated robotics into the front office. The surest route to project failure would be taking this fact for granted. Where these cross-channel AI systems—designed to interact...
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