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A.I. and speech advances bring virtual assistants to work

April 30, 2019
Digital Assistants

Shared By Scott Millwood

MY THOUGHTS:

There are a couple of good pointers in this article on bringing Digital Assistant technology into the workplace. One of the key pieces of advice is to answer the question: "What business problems are you trying to address?" We believe this is true no matter what technology you are trying to implement, but it is vitally important when bringing an Enterprise Digital Assistant into your company. It is important to keep the business problem at the forefront and to clearly define the supporting use cases to ensure success with end users.

Original Article:

ORLANDO, Fla. – Speech recognition technologies have improved so much in recent years – thanks to cloud computing and advances in machine learning – that the virtual assistants created by Amazon, Google and Apple have quickly become popular with consumers. So it should come as little surprise that the underlying natural language technology is making inroads at work, too. “I would say that it

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