What We're Reading

Build A 5-Star Customer Experience With Artificial Intelligence

May 6, 2019
Customer Success

Shared By Michael Elliott

MY THOUGHTS:

Good perspective on the importance of leveraging AI to take your customer experience to the next level.

Original Article:

Rapid technological advances have created opportunities for smaller companies to serve customers around the world and effectively compete with larger companies for new customers. These smaller companies are rapidly going global, deploying a variety of technology-enabled solutions such as automated call centers, customer service bots, and digital marketing intelligence.

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