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Four Ways To Connect The Customer Journey With AI

May 6, 2019
Customer Success

Shared By Michael Elliott

MY THOUGHTS:

Several good examples in this article on how to leverage AI to connect to your customer journey.

Original Article:

There's little doubt that the buzzword of 2018 was artificial intelligence. It was hard to find a headline last year in the tech space that didn’t focus on how AI was going to change the world. Scrambling to be part of the revolution, companies claimed every new product was “AI-powered” or had “AI capabilities” to challenge the status quo for operations and innovations. Developers jumped in

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