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voice in the enterprise

The Sleeping Giant: Voice in the Enterprise

MY THOUGHTS:

"We’re now entering a time when voice technology and conversational AI can fundamentally transform the employee experience as well as improve an enterprise’s processes and profitability." This article rightly points out where we're headed with voice in the enterprise. The sooner you invest in voice-first technology, the sooner you can improve productivity and gain a competitive advantage.

Original Article:

One of the important market disruptions taking place today is the ascent of voice technology. In this article, the authors argue that business enterprises should start developing their strategy for integrating voice-first technology into their operations, and propose the key steps business leaders should be taking right now in order to make voice a competitive advantage for their business.
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